Sales, Marketing & Social Media Today

I write about the three topics that I am most passionate about; Sales, Marketing and Social Media. These topics are covered from my experiences in outside sales and marketing. My objective is to use my expertise to help business and the individual.

Using Technology, Data & AI to Improve Traffic Safety: Insights from The 2025 World Traffic Safety Symposium 


I covered the World Traffic Safety Symposium at the New York International Auto Show this past April. The symposium focused on using data and AI to reduce pedestrian fatalities and to make roads and cars safer.

Mark Scheinberg, President of the Greater New York Automotive Dealers Association and the New York International Auto Show, opened the symposium. 

Guest Speakers included:

Mark F. Schroeder, Commissioner, NYS DMV, Governor’s Representative for Highway Safety, Richard Martinez, Former NHTSA Administrator and current Adjunct Professor of Emergency Medicine at Emory University School of Medicine, Garret Eucalitto Commissioner of the Connecticut Department of Transportation, Eric Teoh Director of Statistical Services Insurance Institute for Highway Safety IIHS , Tara Andringa, Executive Director at PAVE , Jon Baldwin, EVP of Government Solutions a Verra Mobility, Jonathan Miller, VP Enterprise Growth at Nexar Inc., and Zach Rash, Co-Founder and CEO of COCO, and many others.

Mark shared his commitment to road safety in New York State. He described the various task forces working to make roads safer for drivers and pedestrians. I was shocked to learn about the 20 percent pedestrian death rate on roads. 

Richard Martinez, Former NHTSA Administrator and current Adjunct Professor of Emergency Medicine at Emory University School of Medicine, shared some interesting findings about enhancing vehicle and road safety through data and AI. 

He shared that unintentional motor vehicle traffic accidents are one of the leading causes of death in the United States. For example, in 5 to 14-year-olds and 15 to 24-year-olds, it is the leading cause of death. In 1 to 4 year olds, 25 to 34 year olds, 35 to 44 year olds, 45 to 54 year olds, 55 to 64, and 65+, it is the second leading cause of death, with all ages ranking third in under one year of age. Overall, unintentional traffic accidents rank as the third leading cause of death across all groups. 

This data suggests that motor vehicle accidents are a serious issue. I was shocked to see how motor vehicle crashes are. 

Richard shared a way to improve road safety, achieving a vision zero through a safe system approach. Safe system elements include safer people, safe roads, safer vehicles, safer speeds, and enhanced survivability post-crash care. The creation of a safe environment for first responders to prevent secondary crashes through robust traffic incident management practices.

The National Academies of Science, Engineering, and Medicine presented critical findings in their report Tackling the Road Safety Crisis.

Critical Findings


Challenges

Opportunities

The goal is to go from Reactive to proactive to Predictive to reduce crashes.


The Connecticut DOT commissioner shared the challenges in AI. 


Eric Teoh, Director of Statistical Services Insurance Institute for Highway Safety IIHS shared that motor vehicle crashes are down over the past 50 years, but motor vehicle crash fatalities are up 30 percent. 


The goal is to go from Reactive to proactive to Predictive to reduce crashes.

Tara Andringa, Executive Director at PAVE, shared some interesting research about whether people would ride in an autonomous vehicle. Taxi and/or ride share, 48 % said that they would not. However, the poll found that 60 percent said that they would trust AVs if they understood the technology. 58 percent said that they would have greater trust in AVs if they could take a ride. PAVE educates the public showing demystifying technology and highlighting different ways AVs might be used. 

In a panel discussion on the safety of Urban Mobility Safety Technology,

Jon Baldwin, EVP of Government Solutions a Verra Mobility, Jonathan Miller, VP Enterprise Growth at Nexar Inc., and Zach Rash, Co-Founder and CEO of COCO, shared how their companies’ offerings use Technology, AI, and Data to make urban mobility safer. Verra Mobility offers Automated Enforcement. Nexar offers Smart Dash Cameras that can be used in multiple applications and a robust Data platform, COCO offers autonomous delivery vehicles with mapping technology. They provided Cookies in one of their autonomous delivery vehicles, demonstrating the technology. 

The 2025 World Traffic Safety Symposium highlighted issues, insights, and solutions to improve traffic safety. 

I learned a great deal.

Thank you to the New York International Auto Show and the Greater New York Automobile Association for allowing me to cover this event.

Posted 2 weeks ago

Sales, Marketing & Social Media Today

I write about the three topics that I am most passionate about; Sales, Marketing and Social Media. These topics are covered from my experiences in outside sales and marketing. My objective is to use my expertise to help business and the individual.

Trends in AI & Generative AI: Insights from The 2023 AI Summit New York 

Last week, I covered the AI Summit in New York. I was excited to learn about the trends in AI and generative AI and to see some commercial applications of these new technological advancements. 

Patrick Murphy of UAB led the AI Exhibitor hub. Patrick shared insights from his research on Entrepreneurship. He shared how start-ups use AI, and Generative AI to scale up and bring products to market. 

Generative AI is being used in the following eight ways:

  1. Content and Asset Generative
  2. Automated Processes
  3. Ideation
  4. Financial Management
  5. Project Design
  6. Optimized Structures
  7. Acceleration and incubation
  8. Ethics and Risk Management. 

There was a pitching completion where start-ups did pitches in multiple rounds. At the beginning of the competition, they received advice from judges on best practices. 

One of the start-ups that was of interest was Botwise. Jan Nowak shared how his team shared a use case on how they leveraged Language Learning models (LLM)using statistics and GPT solutions for rapid automation in customer service for Mylead.global is a platform that allows influencers to earn money. As a result, MyLead.global was able to screen influencers faster and better for their big brand clients.

AI-Powered Use Cases from across the board panel discussion

Leaders Saira Kazmi Ph. D. (CVS Health), Matthew Blakemore (Creative Industries Council) Taha Mokfi (HelloFresh), Kriti Kohli (Shopify), and Kris Perez (Data Force) share how they use chatbots, improving both the buyer and seller experience using AI. How AI can be used in video games to identify levels of violence and how AI can improve in healthcare and Radiology reducing the amount of time images are read while improving accuracy and detail. 

Another interesting Panel was by Tim Delesio CTO of techolution

Tim asked What’s driving the explosive rise of AI all of a Sudden?

The answer is the economics of the labor market.

On the demand side, he cited labor shortages and persistent high inflation. 

On the supply side, he cites the rise of ChatGPT and, major scientific and Technological breakthroughs in the past five to seven years. 

He shared trends in AI for 2024 that include:

  1. Physical Labor with AI to help deliver small batch sizes with high-precision quality control
  2. Improved customer engagement by providing a new generation of customer service agents using Generative AI 

Tim demonstrated some of these trends when he ordered a soda using an AI-powered robotic arm. 

The booth had another machine showing how AI can enhance inventory management when items are ordered. 

I was amazed to see some AI Tech that techolution brought to the marketplace.

On that note, I saw an AI-powered Kiosk by Graphen where a man ordered his food and paid. This company is using AI to revolutionize all industries.

Man orders food AI Kiosk

Man pays for food at AI Kiosk

There were so many great talks and exhibits. 

Additional pictures can be found on Instagram. 

I want to thank the AI Summit for having me as their guest. If you want to use AI and Generative to improve business outcomes, sign up for the AI summit in your city.

What do you think is next for AI and Generative AI?

Comment and share below.

Additional pictures can be found on Instagram

Posted 80 weeks ago

Sales, Marketing & Social Media Today

I write about the three topics that I am most passionate about; Sales, Marketing and Social Media. These topics are covered from my experiences in outside sales and marketing. My objective is to use my expertise to help business and the individual.

Salesforce demos Agentforce’s Power at Agentforce Tour in New York

I covered Salesforce AgentForce in New York this past month. This event was organized to showcase Salesforce’s Agentforce. Agentforce is DIY AI in action. Agentforce is a customer service agent that can be built by Salesforce customers and integrated into all industries across the customer journey.


In the keynote, Patrick Stokes, EVP of Product & Industries Marketing at Salesforce, asked, “What if organizations can create an unlimited labor force?” Salesforce shared how organizations use DIY AI in Agentforce to multiply their workforce.


I saw demos for use cases across industry verticals and the customer journey in Sales, Service, and Marketing functions.


Alice Steinglass, EVP & GM Platform at ‪Salesforce‬ demos how Prudential uses Agentforce.

Sanjna Parulekar, SVP of Product Marketing at ‎⁨Salesforce demos how Prudential uses Agentforce.

Jon Moore, Director of Product Marketing at Salesforce,‬ demos Agentforce, empowering Financial Advisors.

There was a panel discussion; leaders discussed using Agentforce and Agentic AI. Panelists also shared how they would like Agentforce and DIY AI to evolve to improve productivity and outcomes.

Lydia Dishman hosts a ‎⁨Salesforce media panel at Agentforce Tour on Agentforce and Agentic AI.

Agentforce Tour was a great event. I learned much about AI Agents, DIY AI, and how it can transform the customer experience.

People connect and network in the Salesforce Ecosystem while learning about Salesforce Agentforce’s new features and rollout.

Salesforce, thank you for having me at the Agentforce Tour.

If you want to be on the cutting edge of DIY AI, attend Agentforce in your city.

Have you used Agentforce?

Share your experience in the comments.

Additional pictures can be found on Instagram.

Posted 6 days ago