Sales, Marketing & Social Media Today

I write about the three topics that I am most passionate about; Sales, Marketing and Social Media. These topics are covered from my experiences in outside sales and marketing. My objective is to use my expertise to help business and the individual.

Press & Industry Highlights of The 2023 New York Auto Show

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The 2023 New York Auto Show is happening at New York’s Jacob Javits Center.

I had the privilege of covering the New York Auto Show on press and industry days. The show opened with the World Car Awards Breakfast.

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I want to congratulate Hyundai for winning multiple awards with its all-new Ioniq 6 EV including the World Best EV Award, World’s Best Design, and 2023 World Car of the Year!

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Congratulations to all of the other finalists as well.

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I rode along in the Hyundai Ioniq 6 EV on one of the multiple test tracks at the show. It was an exhilarating experience!

The show consists mainly of EVs and hybrid vehicles. There are two levels including using EV test tracks where you can a do ride-along. There are fun exhibits that I recommend that you experience. I rode along on all of the test tracks experiencing various EVs. 

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The Jeep track simulates a mountain and off-road driving experience.

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If you are interested in learning about EVs, Charging Stations, and electric power there are displays and resources to explore at the show.

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You can find additional pictures posted on Instagram.

There were also some new vehicle roll-outs and major press announcements from Kia, Hyundai, Chrysler, Ram, VW, and many others. You can see some of them below. Kia Press Conference The all new EV9.

Hyundai Press Conference and Reveal Kona N Line, The All New 2024 KONA Electric

https://www.youtube.com/live/oMuxsvlzfW8?feature=share

The Ram 1500 REV all Electric Reveal!

https://fb.watch/jNiJGD2R2b/

VW ID. Buzz Atlas Peak Edition Press Conference 

Chrysler and Autism Partnership

I enjoyed the Subaru Loves Pets campaign at the show. Subaru is partnering with animal nonprofits to get pets adopted, especially pets that are disabled and traumatized.

The show is open to the public as of yesterday at the Jacob Javits Center located at 429 11th Avenue New York, New York 10001. How to get to the Auto Show. The Auto Show runs from Friday, April 7th, through Sunday, April 16th, 2023. The hours are as follows Monday — Saturday from 10 am to 7 pm and Sundays from 10 am to 7 pm. General admission tickets are $21 for adults and $ 7 for children. If you want early access for this Friday or Saturday tickets are $45 for adults and $7 for children. Tickets can be purchased here.

What are you hoping to see at the auto show?

If you have attended the auto show, what was the most exciting thing you experienced?

Share your thoughts.

Posted 162 weeks ago

Sales, Marketing & Social Media Today

I write about the three topics that I am most passionate about; Sales, Marketing and Social Media. These topics are covered from my experiences in outside sales and marketing. My objective is to use my expertise to help business and the individual.

Insights from 2024 DMWF NA

Last week, I covered the Digital Marketing World Forum conference in New York. The conference was held at the Marriot Marquis in New York’s Times Square. The Digital Marketing World Forum or DMWF for short, covered a wide array of topics beyond just digital marketing, that covered AI, ecommerce, influencer marketing, and creativity just to name a few. 

DMWF also had interesting service providers in the Digital Marketing space. 

The conference was divided into two tracks. Track one consisted of topics that fell into the categories of: Covering Data, CRM & Insights // eCommerce & Omnichannel // AI & Marketing Automation // Digital Transformation & Leadership // Customer Experience, Email & Automation // Mobile Marketing & Advertising //.

Track two consisted of topics that fell into the categories of: Influencer, Affiliate & Creator Marketing // Content & Video Marketing // Social Media & Community Marketing // Digital Brand Strategy & Communications //.

There were so many amazing discussions. The topics that I found the most interesting were Building a successful Full-Funnel Marketing Strategy, and How to navigate changing social platforms.

In the Building a successful Full-Funnel Marketing Strategy panel,

Shayna Macklin, Director, Social / Brand + Music Partnerships & Fractional CMO, Playboy Enterprises, Inc. & Rainbow Apparel Co

Carly Schrager, Head of Marketing Automation Engagements, North America, Bluprintx

Michelle Gitter, Beauty Commerce & Measurement Insights Manager, Unilever

address the questions of:

  • the power of implementing a full-funnel marketing strategy
  • Moving away from a leaky funnel and delivering and building on brand perception, targeted content and communications to your consumers
  • Reviewing the opportunities and risks when implementing a full-funnel marketing strategy
  • How does the change in strategy impact your reach of message, insights and conversion of purchases

In the How to navigate changing social platforms panel,

https://fb.watch/uWyBOeuXQg/

Moderator: Dasha Shunina, Ambassador Community & Partnerships, Puzzle

David Johnston, Head of Social Media, U.S. Department of Defense

Lamarr Shand, Head of YouTube & Digital Video Strategy, Google

Cara Hedgepeth, Senior Social Media Community Advisor, AARP

address the questions of:

  • Social strategies in 2024 and beyond
  • Defining your customer profiles and adapting your game plan for your audiences, including B2B and B2C
  • Using data and insights to define your social strategy and increase engagement
  • Socials in different industries — when should you engage with your customer?

The DMWF was an amazing conference. If you are interested in Digital Marketing and all things Marketing, I suggest attending the DMWF.

I want to the thank the organizers of the Digital Marketing World Forum for having me as their guest. 



Posted 84 weeks ago

Sales, Marketing & Social Media Today

I write about the three topics that I am most passionate about; Sales, Marketing and Social Media. These topics are covered from my experiences in outside sales and marketing. My objective is to use my expertise to help business and the individual.

Trends in the US Auto Industry: Key Insights from the 2026 Auto Forum New York

I covered the Automotive Forum New York, the day before the New York International Auto Show. This event connects Automotive thought leaders with Manufacturers and Dealers. Attendees learned about trends and insights in the Automotive industry that focus on the dealer side of the business.

The auto forum started with an economist who analyzed the US Economy as a whole, followed by Thomas King, President, Data & Analytics Division, Chief Product Officer at JD Power, who analyzed the US auto industry, addressing the issue of disappearing EV Tax credits, a surge in lease returns that will reshape the inventory and demand planning. Thomas also addressed the issue of softening trade equity and the rise of subprime lending.

The State of the Automotive Industry

Thomas shared some interesting statistics and analysis. 

The total and retail vehicle Sales in the US for the first quarter are 3.7 million, down from a year ago on a retail basis are 2.9 million or 9% per week.

Vehicles were sold with larger discounts than the previous year at $3300 per unit. This has a negative impact on manufacturer profitability. In terms of new vehicle sales last year, the industry set an all-time high for money spent on vehicles. A great result, but a 7% decline. In terms of retail confidence on a per-unit basis, it was down $50 or $2. Retail volume was $6.1 million, a strong number that was down 10% from a year ago. 

The Automotive Industry is in good shape based on the data.

Prices are rising for vehicles. On average, a new Vehicle costs $46000, up $1000 from last year. Tariffs did not impact pricing because manufacturers absorbed them, as passing the cost to consumers would decrease sales. Manufacturers’ profitability remained stable. Manufacturers are planning to increase Sales and Market share. 

EVs are not driving Sales. With EV incentives gone, consumers are shifting to Gas Vehicles. Manufacturers are shifting back to more gas vehicles to meet consumer demand. 

In terms of lease payments, the average last year was $636 per month, and now it is $650, a modest increase for 36-month leases. With rising lease prices, dealers have a chance to convert lessees to new car buyers with 2.4 million leases ending this year. 13 percent of financed leasing sales are on loans that are 84 months or longer. Subprime lending can help increase sales if it is monitored and controlled. Subprime lending increased in the 1st quarter. 

Trade-ins were a selling point for dealers with the supply constraint back in 2022, with the average price being $29000. Vehicles traded in have lower equity because customers paid above sticker price back in 2022. 

Rising fuel prices will hurt new vehicle sales on leases because, as lease payments go up, the amount spent on gas decreases. However, people whose vehicle costs $46000 on average are less sensitive to rising gas prices. Car buyers who do not lease cars are less affected by rising gas prices. 2.8% percent of income is spent on fuel. 

Lower interest rates will make car buying and leasing less expensive. 

Consumers are on track to spend $623 million on new vehicles. Consumer spending predicted to be at an all-time high. Retailer profits are expected to be $25.4 billion, down from $28.9 million a year ago.

Volume is the same as last year, with the total number being 16.3 million and 13.6 million for retail.

Improving the Customer Experience at Auto Dealerships

A panel discussed how to improve the customer experience. Liza Borches and Rob Cochran shared their insights. The panel suggested being transparent to build customer trust, especially with pricing. Customers want to know how much a car will cost. Transparency also applies to service. Service is a profit center for dealers; this is an opportunity. Currently, there is a shortage of technicians. When customers see a price, they want to know if this is the final price. OEMs can improve the customer experience for customers by listening to and providing customers with what they want based on their needs. 

The panel also shared that dealer must use AI to automate their processes without losing a human touch. 

AI’s Impact on Car Buying

A panel AI in Auto discussed how AI is transforming vehicle buying and dealership operations. Jason Goldberg, GM, Global Client Development, The Trade Desk, Liam Golightley, Vice President, Customer Success, Podium, Jenni Newman, Editor-in-Chief, Cars.com, Brian Abrams, VP, Product Management, CDK, shared their insights. Brian Abrams moderated the panel. 

47 percent of consumers are using AI to date, and 64 percent of consumers use AI in their car shopping journey, but they want a human touch at the dealership, according to Cars.com. 70 percent of consumers are undecided on the make and model of a vehicle, according to Cars.com. AI is shortening the buying process by helping consumers become more informed faster. 67 percent of auto dealers are using AI, and their Business Development Center. AI is transforming the way consumers buy vehicles and how dealerships operate. 

What’s next for OEMs, Dealers, and Manufacturers?

Senator Bernie Moreno, a former car dealer, advised dealers and manufacturers on improving relationships with one another and the US Government in the One on One with Senator Bernie Moreno panel. John Fitzpatrick, CEO, Force Marketing, moderated the discussion. 

He shared about affordability in America. The Senator shared how the administration stopped California from submitting its own set of emissions standards. The goal is to have one set of emission standards to sell more cars abroad. He discussed removing the market distortion that EV mandates imposed on the auto market. EV mandates cost the industry 100 billion dollars. This is money that could have been spent on innovating cars and the industry as a whole. 

Bernie discussed allowing US automakers to collaborate on expensive new technologies to compete with Chinese Automakers. He described having Chinese cars here as a national security issue because they have cameras and would need to be connected to US infrastructure, a big risk.

The Senator discussed making more affordable cars, offering a $25000 car as Honda does. He also discussed service in the dealer franchise model. Dealers and Manufactures need to improve how they handle warranty issues for customers. 

It was a great event with many great panels. I learned a lot about the automotive industry.

I want to thank J.D. Power, NADA, and the New York International Auto Show for having me as their guest.

Posted 3 weeks ago