Dan Galante

Sales, Marketing & Social Media Today

I write about the three topics that I am most passionate about; Sales, Marketing and Social Media. These topics are covered from my experiences in outside sales and marketing. My objective is to use my expertise to help business and the individual...

Customer Objections are Sales and Marketing Tools

Many people who are new to Sales think that if a Customer does not ask questions or raise Objections during a Sales call; the Sale is moving forward. They find themselves surprised when the customer does not want to buy when they ask for the order. This assumes the Sales person has the courage to ask for the order.

Why Customer Objections are Sales Tools

When the Customer does not ask questions about a product or service it demonstrates a lack of interest. Sales objections are sales tools because the customer shows interest by asking questions. These questions allow the Sales person to build rapport and trust with potential customers. They get to demonstrate their product knowledge and expertise. Without any customer objections or questions, reps have no way to measure their progress during the sales call; making it impossible to pivot. This makes it hard to make sales and build a relationship with the customer.

Why Customer Objections are Marketing Tools

There are certain things that come up when customer raise objections. Over time, Sales people will be able to see patterns of these objection. Objections are raised about pricing, bad past experiences, budgeting, being happy with a competitor and product inferiority. While Reps need to be able to handle objections; if they keep losing the sales for the same reason, they need to share this information with the marketing and product development teams.

How Marketing can Help Sales

Based on the feedback from Sales, Marketing Teams can Create and improve Sales/Marketing Collateral to address potential objections.

On issues of one product being better than another, the product team can: see how the product can be improved, or help provide Sales with Market research/ position materials to illustrate how the product is better.


image from smartdraw.com

image via justworks.com

Customer objections are Sales and Marketing tools because they provide customer intelligence that can be used to sell more/improve products.

Do you think Customer objections are Sales and Marketing tools? Comment and share how you have handled and used customer objections.

Posted 3 weeks ago

Ways to use Market Research as a Digital Sales & Marketing Tool

Most businesses will not necessarily be creating new product categories. As a result, they will be entering into a market place that already exists. This is true if you are a re-seller or distributor of products and services. Once you decide that there is a market for your products and services; you need to study your competitors.

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Image via Smartdraw.com

You will need to perform a SWOT analysis by assessing your strengths and weaknesses compared to your competitors on the products you offer, the price, quality, the service, reliability, stability, expertise, company reputation, location and appearance of your business along with how important it is to the customer.

Traditional Uses of Market Research

Most companies use Market Research for internal purposes IE education of Marketing and Sales teams on features, position in the marketplace and product descriptions.

Examples of Market Research as an Online Sales & Marketing Tool

What if companies could use Market research as an online sales and marketing tool, putting the analysis on their website? Justworks is doing just that. Justworks offers seamless payroll, tax filings, HR support, and access to affordable benefits in an all-in-one solution.

Visitors to the Justworks site are able to access the information quickly without providing their information. Also, the company presents the Market Research in a quick and visually appealing format.

Justworks invites users to compare them to the competition; showing that they believe in their product and service.

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The company allows visitors to compare fees and pricing along with each of the services they offer. When visitors click, they get to see a drop down menu of how Justworks compares to the competition.

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At the bottom of each menu, Justworks supports its claims with customer testimonials in the form of user case studies. Users are invited to Read more in a call to action.

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This is an innovate way to use Market Research as an Online Sales and Marketing tool because it helps build trust with prospects. Sharing Market Research as seen above helps position a company as an industry resource. Prospects have access to more choices and information than ever before; making it essential for companies to provide information in a quick and easy to understand format.

Have you used Market Research as an Online Sales and Marketing tool. Comment and share below.

About the Author

Dan is passionate about using Marketing to help businesses drive sales. Certified in Inbound Marketing, Dan has worked on various marketing assignments including: Start Ups, a Political Campaign and a Digital Marketing Conference.

Prior to serving as a Classroom teacher, Dan served customers as an Outside Sales & Marketing Rep in NYC. In this role, he taught and trained Dentists on the company’s products and services using a consultative selling approach combined with direct marketing. He also supported the company’s marketing efforts at industry trade shows.

He writes and publishes a business blog on the topics of Sales, Marketing and Social Media entitled Sales, Marketing & Social Media Today; which has grown to over 18,000 followers on LinkedIn and over 17,000 on WordPress.

Dan’s articles and insights on Sales, Marketing and Social Media have been featured, mentioned and referenced in major Business Publications such as:

The Arizona Republic

http://yourbusiness.azcentral.com/handle-top-10-sme-sales-objections-24845.html

Twitter Ads Blog

https://blog.twitter.com/2014/how-smartphone-users-engage-on-twitter-three-key-findings

Yahoo! Finance Blog

https://es.finance.yahoo.com/blogs/fintechnologiayredeses/cueva-arma-secreta-obama-110427857.html

Paper.li’s Wall Of Fame via Scoop.it

http://www.scoop.it/t/all-things-paper-li/?tag=Dan+Galante

Dan has been honored for his Social Profiles & Content

•Recognized by Klout for having a Score putting him in the Top 10 % of Social Media Users

•LinkedIn Social Selling Index Score in the Top 1%

•Honored by SlideShare for being in the top 5% of profiles viewed in 2014

•Honored by LinkedIn in 2012 for being in the top 1% of profiles viewed out of 200 million members

Dan is seeking a full-time marketing role in Direct, Inbound, Digital, Content ans Social Media Marketing. He is willing to be a CMO to create and build out the Marketing function of your organization if it does not exist. Contact him to set up interviews. dan@dangalante.com

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Posted 7 weeks ago

EdTech’s Guide to Growth

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image via schooldata.com

Trends in Education

The Teaching profession has changed a great deal over the years. The job of a Teacher was to do the following: plan lessons, teach the lessons, grade/evaluate student work, manage the classroom behavior, communicate with parents about student progress and collaborate to reflect on their teaching practices with colleagues/supervisors.

Today, Teachers need to educate and engage Students with various learning needs including General Education, Special Education and English Language learners. Common Core and State Standards mandate that Lessons plans and Student assessment need to be able differentiated to meet the needs of every student. Student needs are more than just academic as their Social and Emotional needs need to be met as well. Teaching is a lot more challenging than is used to be but with challenges come opportunity to make an impact in the lives of our students.

Nationally, there are changes going on in Education between U.S states and the federal government on the implementation of common core and state standards. Year round schooling is being implemented in certain parts of the country. Vocational and CTE Schools and training is also on the rise.

Let’s look at how education has changed in New York State, specifically in New York City.

Shifts in Acceptable Teaching practices from the Teacher Centered Method to The Student Centered Method

The Teacher Centered Method

Teachers could create a library of lessons that could be used repeatedly. Teachers were the center of the lesson. This was an acceptable practice as learning requirements and standards changed at a slow rate.

The Student Centered Method

Under the student centered method Teachers are required to create and deliver lessons that are: differentiated based on student learning style, having students work in groups, and insisting that students take ownership for their learning. Administrators are required to rate teachers poorly in instructional areas where they are not meeting standards.

The Changing Teacher Evaluation

With the increases in Teacher and Administrator pay, a new evaluation system was developed. This required Teacher understanding and execution of instructional practices such as: data driven instruction, implementation of the Co-Teaching model and demands for increased collaboration between General Education and Special Education.

The Teacher Evaluation: From Satisfactory/Unsatisfactory Rating to the Danielson Framework

For example, in New York City, the evaluations of teachers consisted of Principals and Assistant Principals doing 10 minute pop in observations. The forms consisted of check off questions such as: how the teacher dressed, was the room organized, did the teacher arrive on time and how was the Teacher’s attendance.

Under the Danielson Framework

Teachers ability to Teacher is Evaluated more in depth based on new guidelines and standards.

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The Changing School Evaluation

School evaluations of Administrators have also become more rigorous as a school is seen as one big classroom of the Principal. You can see it in the Quality Review rubric

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http://schools.nyc.gov/NR/rdonlyres/8C11A001-7E78-469D-996F-B0C3703CEA81/0/QualityReviewRubric_1617.pdf

Technology in Education

Specific EdTech Marketing Strategies

Teachers and Administrators need tools to help them do their jobs better. These tools can come in the form of learning technologies, customized professional development delivered by current and former Teachers/Administrators and Implementation support and training on all education products sold into K-20 schools.

How EdTech can Gain MarketShare in K-12 and Higher Education

https://www.linkedin.com/pulse/how-edtech-can-gain-market-share-teacher-tomorrow-dan-galante-cmo

How EdTech can Improve Education and Learning for Teachers and Students

https://www.linkedin.com/pulse/how-edteche-learning-can-improve-learning-teachers-students-galante

Creating Content and Presentations Based on Learning Styles (Differentiation)

https://www.linkedin.com/pulse/ways-optimize-presentations-content-buyer-learning-styles-dan-galante

The purpose of the Sales & Marketing functions is to drive revenue for the organization.

Below you will find over 25 Sales & Marketing Strategies for driving revenue that can be Applied in EdTech Marketing

https://www.linkedin.com/pulse/how-brands-increase-sales-improving-hire-marketing-staff-dan-galante

The purpose of the Sales & Marketing functions is to drive revenue for the organization.

Below you will find Sales & Marketing Strategies for driving revenue that can be Applied in EdTech

1.Market Research & Competitor Analysis

Before businesses can sell anything, they need to determine if there is a market for their products and services.

Most businesses will not necessarily be creating new product categories. As a result, they will be entering into a market place that already exists. This is true if you are a re-seller or distributor of products and services. Once you decide that there is a market for your products and services; you need to study your competitors.

Image via smartdraw.com

You can see who your competitors are by

2.Surveys

Surveys can be a great way to get information about prospects and customers. You can ask specific questions that can provide information on what the prospect is looking for. Also you can ask questions about when the prospect is looking to make a purchase. This information can be stored in CRM software. Surveys can be done through direct mail, email or online through internet polls.

3. Using Inbound Marketing & Creating Buyer Personas

I want to define Inbound Marketing. Inbound Marketing is Marketing based on getting found by customers. It’s customer-centric. With Inbound Marketing, businesses create customer-centric content based on customers needs. Content could take the form of blogs, videos and SEO.

Inbound Marketing is very different from Outbound or Traditional Marketing. In Outbound or Traditional Marketing, businesses would: buy advertising such as TV or Display ads to interrupt prospects, cold call or cold email to get their message out.

image via http://www.hubspot.com/inbound-marketing

Using Marketing for Lead Gen and Demand Gen

4. Create a blog within your website focusing on customer pain points discovered in your buyer personas.

Image via http://www.garrisoneverest.com/inbound-marketing-2/how-to-implement-inbound-marketing/

Content Repurposing

http://bluepolointeractive.com/

Repuropse blog content in the following ways: On SlideShare,

http://www.whitehatmedia.com/sites/default/files/styles/large/public/linkedin-buys-slideshare.jpg?itok=PZQMLnYm

YouTube videos, podcasts, ebooks, whitepapers, newsletters, webinars etc…

5. Big Data & Analytics

image via https://marketingtruth.wordpress.com/category/analytics/

There are plenty of ways for marketers to measure the reach of their content and track customer behavior with marketing analytics. Many of these resources can prove to be quite expensive but in some cases make sense to purchase. However, there are plenty of free sources for marketing analytics.

5. Referrals/Testimonials from Customers

Referrals and testimonials from your customers is one of the best ways to get leads because they remove doubt from the prospects mind about your capabilities to perform. Referrals could take the form of a video, a recommendation on LinkedIn or a SlideShare presentation. I have the last two that I listed. Referrals and Testimonials should speak to the quality of your work.

6. In person testimonials at trade shows

Providing customers with great products and experiences is a great way to get customers to help market your products and services.

An example of this is illustrated by Hyundai

7.Customer Loyalty programs

Customers are usually delighted to provide referrals and testimonials for companies and products that work. That being said, you need to show your appreciation to customers who put their name and reputation on the line for you.

8. Business Networking

Attending networking events at your local chamber of commerce or at a professional association can be a great way to meet potential prospects and to generate leads. At these events you can talk informally and exchange business cards. You can briefly discuss who you are and what you do then move on; remember you want to network with as many people as possible.

9. Email Marketing

Email lists can be purchased from a list broker or self-generated from your address book. You can also use services like Constant Contact & Mailchip that allows people to enter their email addresses if they want email from your business. This is known as allowing them to opt in. Before proceeding with an Email campaign make sure to get permission from people through an opt-in email. If you do not get peoples’ permission to send them email it can be considered spam.

Email is a cheaper item than mail. You can have a wider reach to your customers. I would suggest creating a message that is compelling. Make sure to use pictures and colors that look appealing.

10. Social Media/Customer Service issues on Social Networks

Today, many people and organizations are using Social Media to get their message out. If you are not using Social Media you are missing an opportunity. The major Social networks are LinkedIn, Twitter ,Facebook tumblr, & Wordpress. These networks have similarities in the sense they are designed for people to communicate. Here is how to get started on these platforms.

Customer Service issues on Social Networks

In my post Building the Brands of Tomorrow, I stated that one of the things that companies needed to do to build the brand of the future is to listen to their customers. This means handling customer complaints promptly. We are in the digital age. In this age, social networks are the wave of the future. Today’s consumer is an empowered consumer. Today’s social consumer can quickly share their thoughts about a product or an experience on Facebook, Twitter, Google and many other networks. Brands need to be present on social networks to interact and engage with the empowered consumer. More and more consumers are consulting their social networks for product recommendations.

Using Social Media for Growth

https://www.linkedin.com/pulse/7-takeaways-from-my-bizheroes-chat-dan-galante

11. Blogging- Wordpress, Tumblr, Medium & LinkedIn

Blogging is a great way to build your brand and market your products to the masses using Inbound Marketing. Writing a blog allows you to demonstrate your expertise through writing. Blogging helps to provide prospects and customers with valuable information. Providing valuable information helps to position you as an expert and a resource. (Content Creation)

Popular blog posts formats are:

Writing a blog is great way to share your ideas and market your expertise in an area. I began blogging back in November 2011. Blogging had connected me with so many great people around the globe. I began publishing on the Wordpress platform. In this post, I am going to discuss how to set up your blog on Wordpress and Tumblr.

image via zanderchance.com

Wordpress & Tumblr are great publishing platforms where users can create customized & branded content which includes domain names. For tips on setting up a blog click here.

Here is how to write & publish a killer blog article on these platforms.

image via singlehop.com

Writing on LinkedIn’s long form post is similar to writing blog posts. Your goal is to engage your readers & build an audience. Let’s explore the features of the LinkedIn publishing platform.

image via https://i2.wp.com/animoto.com/blog/wp-content/uploads/2014/11/Screen-Shot-

12. Content Repurposing & Curation

High quality content created on a blog has amazing potential to be shared, increasing blog readership. However, just creating content; sharing it in its original form on many channels multiple times will continue to yield diminishing results. Results are diminishing because Social Networks and the blog-sphere continue to be bombarded with content. As a result, too much quality content will be overlooked. Now if you are reading this confused what to do next, relax you are not alone. When I started blogging I thought the very same thing. Here is where content repurposing can help.

Content creation is one of the best ways to engage an audience, making it essential to content marketing. However, we simply cannot cover every single topic in our industry. This is where content curation comes in handy, content curation is where you share the work of others in your industry. Content curation can enhance your content marketing efforts in the following ways:

13. Obtaining Content from Customer Service & Sales Teams

Once brands convert prospects into customers, they still need to focus on and support customers post sale. Here is where Content Marketing can help. Brands can use Content Marketing for customer retention, cross-selling and up-selling. To take advantage of this, brands need to involve both their Sales and Customer service team in their Content Marketing strategy.

14. Trade Show Marketing

It is important to attend industry trade shows either as an exhibitor or an attendee. Trade shows are a great way to keep up to date with trends in your industry. This will allow you to hone your expertise which your customers pay for. Trade shows are a great place for you to get leads because customers go to them looking to make purchases either at the show or soon after. If you are an exhibitor, require attendees to give you their contact information to see a demonstration of your product. This can be the start of an informal conversation which you can follow-up on later.

15. Advertising

Businesses can advertise their products and services. The advertising can be a spot on the radio, television, Social Media, print and billboards. Television ads can be short commercials that appear on TV shows or they can take the form Infomercials which are at least a half hour in length.

Television has been a preferred method of advertising for years because television has a massive audience. The internet is also a great way to advertise. You can use pay-per-click advertising on LinkedIn, Facebook and Google. (LinkedIn Ads, Facebook Ads,Google AdWords) This is an effective method because you can specify who you want to see your ad by different demographics such as Geography, Age, and Profession. You can also use keywords to trigger your ads.

16. Print

Placing ads in newspapers can also help your business because newspapers have many readers. Newspapers are usually in print and online. Your advertising on this platform could take the form of a classified ad or article marketing. Industry trade magazines also fall into this category. Billboards can also help your businesses visibility.

17. Direct Mail

Direct mail can be a great way to find prospects. You can create a message with pictures and compelling copy. The idea is to piqué the interest of your prospect and to include a card with paid postage that they can send back requesting more information. You can use CRM software to track your results and fine tune who to target.

Direct Selling and Outside Sales Strategies

Sales can teach you many things.

Here is a list of what I learned from selling.

18. Creating a Sales Plan supported by CRM software

In my last post, I spoke about how to identify your target market and how to build a prospecting list. In this post, I will cover how to develop and implement a sales plan. Also I will cover how the sales funnel works and how it relates to sales success. The Marketing function of an organization can use marketing automation for related their activities as ACT! and Salesforce offer marketing automation software.

19. Handling Customer Objections

In sales, everyone has to be able to overcome objections in order to be successful. The best way to overcome objections is to prevent them.This can be done by providing a thorough sales presentation that covers all the information about your products and services. Also it is imperative that you address any questions the prospect has immediately. However, objections will come up from time to time.

20. Becoming your own Sales Manager

Anyone who is in inside or outside sales has to meet sales quotas/sales goals of a certain type. The role of a Sales Manager is to hire, mentor, train and motivate the Sales Team. A Sales Manager is also accountable for setting the sales goals of their team and making sure that these goals are meet and exceeded. Sales Managers are provided with salary and an override of the teams total sales. Each Sales Reps goals make up a piece of this total sales goal. A Sales Manager’s duties will vary by the size of the organization and its structure.

Now you are asking “ How could I be my own Manager of Sales?

21. Tracking and using Sales Data

Math and Sales Data are essential to improve the sales efforts of Sales Reps. The use of Math and Sales Data can provide a wealth of insights in terms of how effective a businesses sales campaigns are doing.

22. Receivables, and Collections

When we deal with customers, it is important to get them to pay their invoices in a timely manner. What a timely manner means is dependent on your company’s payment policy. Are these customers C.O.D or are they net 30, net 60, net 90 or longer? This payment structure is based on the length of the sales cycle.

What can we do to make sure that customers pay their invoices on time?

23. Customer Relationship Management

In sales, we all have to deal with difficult customers. Today, I am going discuss how to deal with difficult customers. In a previous post, I discussed how to get customers to pay on time. Each situation needs to be put in context. In other words, why were the customers being difficult? Were they being difficult because you screwed up their order or service call?

24. Creating Sales & Marketing Content to engage Customers

In my last post, I covered how to make a cold call where I described about how to make an on the spot sales & marketing presentation. Now I will cover how to develop and deliver a customer centered sales & marketing presentation to a decision maker when you are on an appointed call.

25. Developing Your Presentation

When you start to develop your presentation, it

There are three learning styles, Visual, Auditory & kinesthetic.

65 percent of learners are Visual but this is not everyone. In the presentation below, I provide you with ideas and strategies to

1. Collect information on your buyers learning style

2.Create presentations and content that will engage buyers with content that is optimized to their learning style making it more engaging

3. Create differentiated presentations and content for all learners when buyer learning styles are unknown.

Getting people to pay attention to your message and brand is becoming increasingly difficult in today’s attention economy. This is especially true when making a Sales and Marketing presentation. When making a presentation using PowerPoint/Slide-decks, are you inundating your prospects and audience with slide after slide of visuals? While visuals are important, too many of them can overwhelm your prospects and audience. Remember the goal of your presentation is to inform, persuade and engage your audience to take action based on your message. You do not want overwhelm and/or bore your audience.

What sales & marketing strategies have you used to drive revenue? Comment and share below?

About the Author

Dan is passionate about using Marketing to help businesses drive sales. Certified in Inbound Marketing, Dan has worked on various marketing assignments including: Start Ups, a Political Campaign and a Digital Marketing Conference.

Prior to serving as a Classroom teacher, Dan served customers as an Outside Sales & Marketing Rep in NYC. In this role, he taught & trained Dentists on the company’s products and services using a consultative selling approach combined with direct marketing. He also supported the company’s marketing efforts at industry trade shows.

He writes & publishes a business blog on the topics of Sales, Marketing & Social Media entitled Sales, Marketing & Social Media Today; which has grown to over 17,000 followers on LinkedIn & over 15,000 on WordPress.

Dan’s articles & insights on Sales, Marketing & Social Media have been featured, mentioned & referenced in major Business Publications such as:

The Arizona Republic

http://yourbusiness.azcentral.com/handle-top-10-sme-sales-objections-24845.html

Twitter Ads Blog

https://blog.twitter.com/2014/how-smartphone-users-engage-on-twitter-three-key-findings

Yahoo! Finance Blog

https://es.finance.yahoo.com/blogs/fintechnologiayredeses/cueva-arma-secreta-obama-110427857.html

Paper.li’s Wall Of Fame via Scoop.it

http://www.scoop.it/t/all-things-paper-li/?tag=Dan+Galante

Dan has been honored for his Social Profiles & Content

•Recognized by Klout for having a Score putting him in the Top 10 % of Social Media Users

•LinkedIn Social Selling Index Score in the Top 1%

•Honored by SlideShare for being in the top 5% of profiles viewed in 2014

•Honored by LinkedIn in 2012 for being in the top 1% of profiles viewed out of 200 million members

Dan is seeking an EdTech full-time marketing role in Direct, Inbound, Digital, Content and Social Media Marketing. He is willing to be a CMO to create and build out the Marketing function of your organization if it does not exist. Contact him to set up interviews. dan@dangalante.com

Posted 10 weeks ago

How Brands can Engage Challenging Customers & Influencers on Social Networks

We are in the digital age. In this age, social networks are the wave of the future. Today’s consumer is empowered. Social consumers quickly share their thoughts about a product or an experience on Facebook, Twitter, Google and many other networks. Brands need to be present on social networks to interact and engage with the empowered consumer. More consumers are consulting their social networks for product recommendations. It is important for brands to listen to their customers on social networks.

image via Shopify.com

Scenario

An article goes out on Twitter about how a customer credits a particular tool with helping her improve business results. A group of disgruntled Influencers and Industry insiders reply negatively claiming the story was paid for or sponsored by the company.

I would do the following to address the issue:

  • Handle the situation right away stating that the story was not paid for and that the customer was a satisfied user of the product
  • Edit the content to state that no one was paid for their opinion

To address Tweet that said, (“Company X just takes money from people to put up this crap- that tool sucks.”)

I would:

  • Ask them to explain why they felt that way and if they had an issue with the product
  • Share this with the company so they could address any issues these customers may have had with the product

I would take immediate action to make sure the situation was contained. My priority would be to protect the company brand.

How have you handled challenges on Social Media? Comment and share below.

About the Author

Dan is passionate about using Marketing to help businesses drive sales. Certified in Inbound Marketing, Dan has worked on various marketing assignments including: Start Ups, a Political Campaign & a Digital Marketing Conference.

Prior to serving as a Classroom teacher, Dan served customers as an Outside Sales & Marketing Rep in NYC. In this role, he taught & trained Dentists on the company’s products & services using a consultative selling approach combined with direct marketing. He also supported the company’s marketing efforts at industry trade shows.

He writes & publishes a business blog on the topics of Sales, Marketing & Social Media entitled Sales, Marketing & Social Media Today; which has grown to over 17,000 followers on LinkedIn & over 15,000 on WordPress.

Dan’s articles & insights on Sales, Marketing & Social Media have been featured, mentioned & referenced in major Business Publications such as:

The Arizona Republic

http://yourbusiness.azcentral.com/handle-top-10-sme-sales-objections-24845.html

Twitter Ads Blog

https://blog.twitter.com/2014/how-smartphone-users-engage-on-twitter-three-key-findings

Yahoo! Finance Blog

https://es.finance.yahoo.com/blogs/fintechnologiayredeses/cueva-arma-secreta-obama-110427857.html

Paper.li’s Wall Of Fame via Scoop.it

http://www.scoop.it/t/all-things-paper-li/?tag=Dan+Galante

Dan has been honored for his Social Profiles & Content

•Recognized by Klout for having a Score putting him in the Top 10 % of Social Media Users

•LinkedIn Social Selling Index Score in the Top 1%

•Honored by SlideShare for being in the top 5% of profiles viewed in 2014

•Honored by LinkedIn in 2012 for being in the top 1% of profiles viewed out of 200 million members

Dan is seeking a full-time marketing role in Direct, Inbound, Digital, Content & Social Media Marketing. He is willing to be a CMO to create and build out the Marketing function of your organization if it does not exist. Contact him to set up interviews. dan@dangalante.com 

Posted 16 weeks ago

New Ways to Double Social Media Traffic to a Website

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Kissmetrics https://blog.kissmetrics.com/double-your-social-media-traffic/

High quality content created on a blog  that is shared on social media can potentially double traffic to a website. However, just creating content; sharing it in its original form on many channels multiple times yields diminishing results. Results are diminishing because social networks and the blog-sphere continue to be bombarded with content. As a result, quality content will be overlooked. Content Repurposing  helps make content stand out.

Content can be repurposed in the following ways:

1: The Type of Content i.e. Blog post, Podcast, Video, Audio, SlideShare Presentations

2. Content can be repurposed by learning styles i.e. Visual, Auditory, and Kinesthetic

How to Customize Presentations & content to Buyer learning Styles

from

Dan Galante

3. Creating a posting schedule for social networks with using different aspects of an article

There are many ways to create content from blogs, podcasts, videos and audio. To know what your audience really wants, it is important to ask them. This could be done in the form of a survey asking: how they learn best, how they prefer to take in information and their learning style. Collecting this information helps brands to create compelling content users engage with resulting in higher sharing and increased traffic to the website.

It is important to have a posting schedule as each social network has its own best practices.

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https://blog.kissmetrics.com/double-your-social-media-traffic/

In addition to posting on a schedule, each link should have different copy from when it was first published; highlighting a different aspect of the post. This could take the form of a quote or fact from the post.

image

https://blog.kissmetrics.com/double-your-social-media-traffic/

Content repurposing is my favorite option for doubling social media traffic to a website site because in the end it is all about engagement. If people are engaged with the content they will share it resulting in increased traffic.

How have you doubled site traffic from social networks? Comment and share below.

About the Author

Dan is passionate about using Marketing to help businesses drive sales. Certified in Inbound Marketing, Dan has worked on various marketing assignments including: Start Ups, a Political Campaign & a Digital Marketing Conference.

Prior to serving as a Classroom teacher, Dan served customers as an Outside Sales & Marketing Rep in NYC. In this role, he taught & trained Dentists on the company’s products & services using a consultative selling approach combined with direct marketing. He also supported the company’s marketing efforts at industry trade shows.

He writes & publishes a business blog on the topics of Sales, Marketing & Social Media entitled Sales, Marketing & Social Media Today; which has grown to over 17,000 followers on LinkedIn & over 15,000 on WordPress.

Dan’s articles & insights on Sales, Marketing & Social Media have been featured, mentioned & referenced in major Business Publications such as:

The Arizona Republic

http://yourbusiness.azcentral.com/handle-top-10-sme-sales-objections-24845.html

Twitter Ads Blog

https://blog.twitter.com/2014/how-smartphone-users-engage-on-twitter-three-key-findings

Yahoo! Finance Blog

https://es.finance.yahoo.com/blogs/fintechnologiayredeses/cueva-arma-secreta-obama-110427857.html

Paper.li’s Wall Of Fame via Scoop.it

http://www.scoop.it/t/all-things-paper-li/?tag=Dan+Galante

Dan has been honored for his Social Profiles & Content

•Recognized by Klout for having a Score putting him in the Top 10 % of Social Media Users

•LinkedIn Social Selling Index Score in the Top 1%

•Honored by SlideShare for being in the top 5% of profiles viewed in 2014

•Honored by LinkedIn in 2012 for being in the top 1% of profiles viewed out of 200 million members

Dan is seeking a full-time marketing role in Direct, Inbound, Digital, Content & Social Media Marketing. He is willing to be a CMO to create and build out the Marketing function of your organization if it does not exist. Contact him to set up interviews. dan@dangalante.com

Posted 21 weeks ago

2017 New York Auto Show Press Preview

There are countless exhibits at the New York Auto Show that showcased many innovations and technological advances in the automotive industry. An example of the industry innovation is Hyundai’s Blue Link a collaboration with Google to integrate Google Assistant into its 2018 vehicles.

After two days of coverage on the press preview days, I am going to share my favorite product unveils and displays.

Mercedes unveil

North America Premiere Porsche 911 GT3 Premiere and Panamera Sport Turismo at 2017 NYIAS

Honda Clarity unveil 2017 NYIAS

Hyundai Sonata Design Experience at 2017 NYIAS

Toyota FT-4X Unveil at 2017

To see more pictures and videos, go to my Facebook/Twitter pages @DanGalante.

If you are in the New York area, checkout the New York Auto Show. The New York International Auto Show is open to the public from Friday, April 14th to Sunday, April 23rd, 2017. Tickets cost $17 for Adults, $7 for Children, pricing for groups and tours can be found on the website. For more information go to http://www.autoshowny.com.

What cars and trucks do you want to see at the show? If you have attended the show, what was your favorite exhibit?

Comment below.

Posted 26 weeks ago

How Education Technology Can Gain Market Share with the Teacher of Tomorrow

During my time in field sales, I wanted to obtain the business of Dental Schools and Hospitals. After obtaining meetings and making presentations to prominent Dentists, I was informed that they could not buy from me. After handling objections, showing how my offerings were better than the competition; I got to the heart of the matter. The decision makers explained to me that they were under contract with large manufacturers and distributors.

In fact, these competitors were offering deep discounts to Dental Schools so their students would get comfortable using their products. When these students would become licensed Dentists, they would use the products they trained on instead of the competitors. These competitors build life-long customer loyalty.

When I called on certain Dentists in their offices, they said they liked a particular company’s product. I asked them why they liked the product and would they consider switching for something comparable with faster service. The Dentists said no saying that they learned on particular equipment in Dental School and it was the only thing they felt comfortable using.

image

Image via

http://www.matthewsonmarketing.com/wp-content/uploads/2012/11/chap-1-fig-2-geoffrey-moore-tech-adopt-curve1.png?w=580

Geoffrey Moore discusses the Technology life cycle in Crossing the Chasm.

Dental manufactures and large distributors used pricing to target the Innovators/Early adopters/which in this case was the dental students and hospitals. To increase market share, they offered discounted pricing in exchange for purchase and long service contracts. These manufacturers and distributors succeeded in targeting dental students right before they would become customers; earning them years of customer loyalty.

How this applies to EdTech & E-Learning

This strategy can be applied to the EdTech/E-Learning market because there are many companies that serve this space but only a few companies that dominate the market. The opportunity to target Innovators/Early adopters like I described above presents itself as the United States Department of Education is asking for Education Technology to be embedded into K-12 teacher preparation programs.

The use of #edtech should be embedded in teacher preparation programs! #teacheredchat #highered pic.twitter.com/177e1LtVmN

image

image via http://elearninginfographics.com/wp-content/uploads/21st_century_classroom.jpg

EdTech/E-Learning companies have the chance to improve the Teaching profession and generate life-long customer loyalty. This opportunity can be seized by offering discounted pricing and free trials to Innovators/Early Adopters which in this case are the teacher preparation programs.

Here is how this marketing program could be executed on the Technology Life cycle curve.

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Innovators Teacher Preparation programs

Offer Teacher Preparation programs discounted pricing and free trials to try the product.

Have pre-service Teachers/Admins get comfortable using the product

Early Adopters Rookie Teachers/Admins

Offer them free trials and a lower discount.

Early/Late Majority Seasoned Teachers/Admins

Offer Trials and discounts to targeted staff and Administrators, Lead Teachers and Instructional Coaches.

Laggards Senior Staff Members

Continue to innovate the product and messaging to show how the product is being used.

Obtain Testimonials from satisfied Teachers and Administrators

Show how the product exceeds competitors.

This is how EdTech/E-Learning companies can improve the Teaching profession and generate life-long customer loyalty.

What EdTech/E-Learning product do you want to try?

Comment and share below.

About the Author

Dan is passionate about using Marketing to help businesses drive sales. Certified in Inbound Marketing, Dan has worked on various marketing assignments including: Start Ups, a Political Campaign & a Digital Marketing Conference.

Prior to serving as a Classroom teacher, Dan served customers as an Outside Sales & Marketing Rep in NYC. In this role, he taught & trained Dentists on the company’s products & services using a consultative selling approach combined with direct marketing. He also supported the company’s marketing efforts at industry trade shows.

He writes & publishes a business blog on the topics of Sales, Marketing & Social Media entitled Sales, Marketing & Social Media Today; which has grown to over 17,000 followers on LinkedIn & over 13,000 on WordPress.

Dan’s articles & insights on Sales, Marketing & Social Media have been featured, mentioned & referenced in major Business Publications such as:

The Arizona Republic

http://yourbusiness.azcentral.com/handle-top-10-sme-sales-objections-24845.html

Twitter Ads Blog

https://blog.twitter.com/2014/how-smartphone-users-engage-on-twitter-three-key-findings

Yahoo! Finance Blog

https://es.finance.yahoo.com/blogs/fintechnologiayredeses/cueva-arma-secreta-obama-110427857.html

Paper.li’s Wall Of Fame via Scoop.it

http://www.scoop.it/t/all-things-paper-li/?tag=Dan+Galante

Dan has been honored for his Social Profiles & Content

•Recognized by Klout for having a Score putting him in the Top 10 % of Social Media Users

•LinkedIn Social Selling Index Score in the Top 1%

•Honored by SlideShare for being in the top 5% of profiles viewed in 2014

•Honored by LinkedIn in 2012 for being in the top 1% of profiles viewed out of 200 million members

Dan is seeking a full-time marketing role in Direct, Inbound, Digital, Content & Social Media Marketing. He is willing to be a CMO to create and build out the Marketing function of your organization if it does not exist. Contact him to set up interviews. dan@dangalante.com

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Posted 32 weeks ago

How to Market a Start Up Organically

For a start up to have any success in generating sales, you have to know four things:

1 Who can buy your product or service?

2 Who are the decision makers?

3 Where are these decision makers going to make buying decisions?

4 How do these people make buying decisions?

I covered the first two questions in a previous post. Let’s focus on questions three and four. To find out where the decision makers go to make buying decisions you need to do following:

Ask them, how did you decide on buying product XYZ? This will be easier to with your existing customers but prospects will respect you for asking questions that other people don’t. Another place to see where decision makers go to buy your products is trade shows. You could attend as either an exhibitor or an attendee. Try to get a booth at the show. Exhibitors are provided with demographics of who attends the show and have a chance to interact with buyers directly. Does your customer base have a specific incentive to make purchases at a certain time period? For example, when I was a sales rep in the Dental industry, the IRS allowed dentists to write off capital equipment purchases they made up to a certain amount. If you cannot afford to go as an exhibitor then go as an attendee. This way you can see what goes on first hand.

Now on how these people make buying decisions. This information could be obtained by asking them or it could be obtained by looking for published research. If none exists, conduct a survey and offer a free gift to fill it out. You could even include questions on how they came to a decision to make a purchase. SurveyMonkey is a good way to do this.

Social Media Marketing

Marketing your business using social media is a great way to build your business and reach potential buyers. Before I discuss more about this, I want to ask you some questions?

Do you have a website? If not, why not? Websites are easy to put together. I put mine together rather quickly. Having a site helps your business come up in searches. When I Google you and your business what comes up? Go ahead and try it now. If nothing comes up, that’s not good!

Now you’re asking what do I put on my website? I would put basic information that sells who you are and what you do. I would also upload information on your products and services. You should include a resume, testimonials and a blog. A website is like fashion, it is never finished. You can look at my site as an example. I also write a blog and publish online newspapers. I use my blog to give my followers a value massage. This blog is published on WordPress and Tumblr. I share the content throughout my social networks. I will cover how to build a website and a blog in future posts.

The Social Networks that I would have a presence on are the following: LinkedIn,Twitter, Facebook, and Google+. I also have social sharing buttons on my site and blog. Pinterest is also a good network; however I have focused on the first four.

I would try to build a following on each these networks. Your best bet on how to do this is to share good content with people. When I started, I shared other people’s articles, and then I wrote my own. However, I still share others content that I find interesting. You can market your business with these updates. Search for people who are have an interest to what you have to offer. I have provided links to articles I have written on how to do this on these networks.

These are the basics on how to market a start up to prospects and customers.

Additional Resources

http://www.slideshare.net/Dgalantenyc/small-business-marketing-101-56503388

http://www.slideshare.net/Dgalantenyc/sales-101-a-guide-to-getting-started

About the Author

Dan is passionate about using Marketing to help businesses drive sales. HubSpot Certified in Inbound Marketing, Dan has worked on various marketing assignments including Start Ups, a Political Campaign & a Digital Marketing Conference.

Prior to teaching, Dan served customers as an Outside Sales & Marketing Rep in NYC. In this role, he taught & trained Dentists on the company’s products & services using a consultative selling approach combined with direct marketing. He also supported the company’s marketing efforts at industry trade shows.

He writes & publishes a business blog on the topics of Sales, Marketing & Social Media entitled Sales, Marketing & Social Media Today; which has grown to over 17,000 followers on LinkedIn & over 13,000 on WordPress.

Dan is seeking a full-time marketing role in Direct, Inbound, Digital, Content & Social Media Marketing. He is willing to be a CMO to create and build out the Marketing function of your organization if it does not exist. If your company is hiring for roles in these areas, contact him directly via a free LinkedIn Message or email him at Dan@DanGalante.com to set up interviews.

Posted 39 weeks ago

100 Days to Improved Brand Awareness and Sales Enablement

When Brand awareness and Sales are low for brands, it is tempting to start using social media and blogging to solve the issue. At first this sounds like a great idea, but without a well thought out plan, Brands will fail and damage the credibility they have built.

CEO’s & CMO’s Looking to increase Sales? Here’s How

from

Dan Galante CMO

Prior to using social media and blogs, Brands have to examine what they want their Brand to mean.

Market Research

and

Buyer Personas

need to examined and updated.

image via smartdraw.com

Everything from digital assets, Sales/Marketing collateral effectiveness, product messaging and the logo needs to be examined. It is important to have a clear consensus and consistency on your brand voice. Brands need to ask their customers what the brand means to them as well. Once this analysis is completed, the brand vision needs to be compared to the way customers see it. Brands should make changes to align the customer vision to the Brand vision.

Previously, I have written two articles 10 Ways to Grow your Audience and Build a Customer base and Social Media 101.

Digital Marketing/Content Marketing/Social Media Marketing 360

from

Dan Galante CMO

This serves a time line to executing that plan.

  1. Twitter

Within 30 days

Create a handle that matches the company name

Start sharing articles they create and from outside industry sources to engage the followers and start to build reciprocal relationships                          

Share related follower content

Within 60 days

Host Twitter chats on industry related topics

Within 90 days

 Use Periscope to shoot live videos

  1. LinkedIn

Within 30 days

Start using the LinkedIn publishing platform to publish content

Use this content to connect with and identify with prospects and customers

Share LinkedIn content on company page

Promote company page to gain more followers

Provide product offerings on the company page

Create a user group and invite current and prospective customers to join

Within 90 days

Use this group to take the discussion offline and have events

2. Facebook

Promote company page to gain more followers

Provide the types of software integrates with on the company page

Create a user group and invite current and prospective customers to join

Within 90 days

Use this group to take the discussion offline and have events

Use Facebook live to host chats

3. Pinterest/Instagram

Within 60 days

Use Visuals to engage with potential customers

4. Blog Content Creation

Within 30 days

Search Google trends for key terms around industry to build a niche audience

Create content around these terms to build up authority in the search engines

5. Website suggestions

Take ownership of the brand Handle the creation and updates of websites internally

Place a menu for the blog at the top of the site menu so it is easier to find

Have an in the news section visible on the navigation

Do not include company name in the title of articles

Make content easy to share by placing share buttons on each of content

Create calls to action on social channels encouraging email sign up for blog

 6. YouTube

       Within 30 days

            Place share button for YouTube on website, upload webinar content to YouTube

           Within 90+ days

           Have a video podcast with guest speakers on industry topics to build up subscribers on YouTube

7. Improving a Talent Brand

image via https://business.linkedin.com/talent-solutions/blog/2012/10/new-employer-brand-research

Build a Presence on other Social Media channels many overlook

  1. SlideShare

Content Curation

Within 30 days

Repurpose blog posts into presentations on SlideShare to cater to different types of learners

>Write blog posts and LinkedIn articles using SlideShare embed the information

Use SEO tags to get found in the right places

2. Share content to Google+

 Within 30 days

 Build out a company page share tips and insights around customer

Blogging

  1. Tumblr/WordPress/Medium

   WithIn 30 days

   Publish content on Tumblr/WordPress/Medium

     Obtain domain name for each

Email Marketing

Ongoing

Use blog to build up a subscriber list

Share links to blog content, webinars, offers etc… in email

Get opt in during purchase of product and during demos

Make sure blog has a place for people to subscribe along with social followers

6. Analytics

Ongoing

Use analytics data from, website and social networks and email campaign to measure engagement, examine traffic sources and make decisions on strategy going forward

7. Event Marketing

90+ days

Use Social Media to organize and promote events to the get product in front of industry

Attend industry tradeshows

After all organic Marketing is maximized

Paid Options

  1. LinkedIn

Use content we create and advertise using the sponsored story feature targeting prospects and customers

KPI: For Brand Awareness choose the Impressions option

KPI: For Conversions choose the PPC option

Create a display ad driving people to the site

2. SlideShare

Create a lead generation form to capture the email addresses of people viewing content

3. Twitter

Create display ad that drives people to the site

KPI: For Brand Awareness choose the Impressions option

KPI: For Conversions choose the PPC option

4. Google/YouTube

Create visual display ads to drive traffic to website

ie Google Display network, Adwords, Bing Ads

Sponsor webinar and YouTube video content

How have you increase Brand Awareness and Sales Enablement? Comment and share below.

About the Author

Dan is passionate about using Marketing to help businesses drive sales. HubSpot Certified in Inbound Marketing, Dan has worked on various marketing assignments including Start Ups, a Political Campaign & a Digital Marketing Conference.

Prior to teaching, Dan served customers as an Outside Sales & Marketing Rep in NYC. In this role, he taught & trained Dentists on the company’s products & services using a consultative selling approach combined with direct marketing. He also supported the company’s marketing efforts at industry trade shows.

He writes & publishes a business blog on the topics of Sales, Marketing & Social Media entitled Sales, Marketing & Social Media Today; which has grown to over 17,000 followers on LinkedIn & over 13,000 on WordPress.

Dan is seeking a full-time marketing role in Direct, Inbound, Digital, Content & Social Media Marketing. He is willing to be a CMO to create and build out the Marketing function of your organization if it does not exist. If your company is hiring for roles in these areas, contact him directly via a free LinkedIn Message or email him at Dan@DanGalante.com to set up interviews.

Posted 39 weeks ago

How to use Marketing to Build a Talent Brand

image


https://business.linkedin.com/talent-solutions/blog/2012/10/new-employer-brand-research

Brands use Marketing to increase Sales, Revenue and to beat the competition. While this is a great strategy, a brand is only as good as its talent. Yes brands are in competition to get and keep customers; but they are also competing to get and keep great talent. In order for Brands to grow, they need great talent in every function of the business.

image

http://ceoworld.biz/2015/06/08/infographic-2015-global-recruiting-trends/

For Brands to be able to attract top talent, they need to be a desired place to work. To be a desired place to work, they need to understand what motivates their employees. While this will vary by industry and company size there are similar things that many employees seek. These include:

  1. Feeling valued for their contributions
  2. Freedom to do interesting work and solve intriguing problems
  3. Fair and competitive compensation including incentive and performance pay
  4. A fun place to work with activities to bond with co-workers.

      5. Training and advancement opportunities

If these things listed above are in place, Brands are on the right track to building a great talent brand provided their product offerings are solid.

Getting employees excited about coming to work each day will increase the talent pool by generating word of mouth. When people have something good they tell their friends.

image

http://ibmempbranding.com/what-is-employment-branding-3/

Beyond the offline word of mouth, Brands need to own their identity online by in-sourcing their online and offline assets. This starts with their own websites, digital properties and collateral used to sell their offerings. With talent branding, Brands are selling prospective employees on the idea of applying and wanting to work for their company in a particular role. This is similar to marketing their commercial offerings to potential customers.

Brands will need to conduct Market Research to understand who their competitors are and where they stack up in the talent market. Compensation, Company Culture, intelligence from applicants.

image

https://s-media-cache-ak0.pinimg.com/736x/50/a6/39/50a6390cb7cc807bb60271db9e42ec1c.jpg

Information from this research can be used to develop a positioning strategy that can be applied to the talent brand.

Every Brand should have a career page on their website as this will drastically reduce recruiting costs. This page should include the following:

  1. Pictures of employees from each function with a short bio and why they chose to work at the brand
  2. Perks offered with story on company culture
  3. An application that is easy to fill out. i.e greenhouse.io or a form with a file for a cover letter and resume. Greenhouse can be linked with LinkedIn. 
  4. Social Sharing buttons for job postings                                                                    

Creating Engaging Job Descriptions 

The function head, marketing and HR need to collaborate to write job descriptions that convince applicants to apply, similar to copy-writing for commercial offerings.

Providing candidates with a great recruiting experience is key to making as with out this your talent brand will suffer.

Empowering and providing incentives to employees

Encourage employees to share company content and jobs on LinkedIn. Also encourage employees for referrals with incentives for referrals that are hired.

If you are not happy with the amounts of applications post the jobs on LinkedIn and Indeed to widen the applicant pools. Niche site may work as well.

This is how to use Marketing to build a great Talent Brand.

About the Author

Dan is passionate about using Marketing to help businesses drive sales. HubSpot Certified in Inbound Marketing, Dan has worked on various marketing assignments including Start Ups, a Political Campaign & a Digital Marketing Conference.

Prior to teaching, Dan served customers as an Outside Sales & Marketing Rep in NYC. In this role, he taught & trained Dentists on the company’s products & services using a consultative selling approach combined with direct marketing. He also supported the company’s marketing efforts at industry trade shows.

He writes & publishes a business blog on the topics of Sales, Marketing & Social Media entitled Sales, Marketing & Social Media Today; which has grown to over 17,000 followers on LinkedIn & over 13,000 on WordPress.

Dan is seeking a full-time marketing role in Direct, Inbound, Digital, Content & Social Media Marketing. He is willing to be a CMO to create and build out the Marketing function of your organization if it does not exist. If your company is hiring for roles in these areas, contact him directly via a free LinkedIn Message or email him at Dan@DanGalante.com to set up interviews.

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Posted 43 weeks ago